Last updated: 2023-07-26

1. Introduction

   HeyScience ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, store, use, and disclose your information when you use heyscience.ch (the "Website") and all related sites, data, and services accessible on or from the Website (collectively, the "Services").

2. Information We Collect

   We collect information to provide and improve our Services to you. This may include:

   • Account and Authentication Data: We use third-party services like Auth0 for authentication. When you register for an account, we may collect certain information necessary for this process.

   • Usage Data: We collect information related to your use of the Services to understand and analyze the usage trends and preferences of our users, to improve the Services, and to develop new products, services, features, and functionality.

   • Manuscript Data: We collect and store the manuscripts that you upload onto our platform.

3. Use of the Information

   We use the information we collect:

   • To operate, maintain, enhance and provide features of the Service, to provide services and information that you request, to respond to comments and questions, and otherwise to provide support to users.

   • To understand and analyze usage trends and preferences of our users, to improve the Service, and to develop new products, services, features, and functionality.

   • To process the manuscripts you upload using AI technologies, such as OpenAI.

4. Cookies and Tracking Technologies

   We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. These are used for purposes such as measuring the performance and functionality of the Services, to understand user behavior, and to improve the Services.

5. Information collected by Usersnap‍

   Please refer to the privacy statement from Usersnap.

6. Data Retention

   We retain your data indefinitely as long as your account remains active. However, you have the right to request that your information be deleted at any time.

7. Data Security

   The security of your data is important to us. We use Auth0 for authentication and Microsoft Azure for data storage, both renowned for their strong security measures. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet, or method of electronic storage is 100% secure and we cannot guarantee its absolute security.

8. Accessing and Updating Your Information

   If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing contact@heyscience.ch.

9. Changes to the Privacy Policy

   We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

    If you have any questions about this Privacy Policy, please contact us at contact@heyscience.ch.